Community Technology Survey

NPower's nonprofit Community Technology Survey aimed to identify not only which applications are in use, but also the patterns of use and what drives selection. Over 1,000 nonprofits from various sectors have responded and we are pleased to present the survey findings in the report below. Results of this survey will help the larger nonprofit technology assistance provider community understand how to best meet the needs of the nonprofit sector. A sample of the findings are as follows:

  • IT is still a small part of a nonprofit's overall focus as lack of funding and ongoing costs call for a higher level of quality and affordability in the nonprofit IT services arena.
  • Many tasks that are critical to the success of a nonprofit are conducted in a manual manner as paper and spreadsheet based methods are widely used throughout.
  • There is a need for collaborative technology as many nonprofits are concerned about integration of separate systems, organizational sharing of key documents and overall data quality.